Customer Services

Privacy and legal notice

Who regulates us

Please refer to your policy schedule or confirmation of cover to find the administrator and underwriter of your policy.

SEAT Financial Services

SEAT Financial Services is a trading name of Volkswagen Financial Services (UK) Limited (“VWFS UK”), registered in England and Wales No.2835230 (registered office: Brunswick Court, Yeomans Drive, Blakelands, Milton Keynes MK14 5LR). VWFS UK is authorised and regulated by the Financial Conduct Authority (FCA), registration number 311988. Authorisation details can be checked on the Financial Services Register by visiting www.fca.org.uk.

Gap Insurance

SEAT Gap Insurance from SEAT Financial Services is underwritten by MAPFRE Asistencia Compañìa Internacional de Seguros y Reaseguros Sociedad Anonima (“MAPFRE”), authorised by Dirección General de Seguros y Fondos de Pensiones and subject to limited regulation by the Financial Conduct Authority (“FCA”) and Prudential Regulation Authority No. 203041. Details about the extent of their regulation by the FCA and Prudential Regulation Authority are available on request. MAPFRE is incorporated and registered in the Kingdom of Spain and registered as a foreign company in the United Kingdom with company number FC021974, acting through its UK branch with branch number BR008042 and whose principal office is at Dixon House, 72-75 Fenchurch Street, London, EC3M 4BR.

SEAT Gap Insurance is administered by Abraxas Insurance Administration Services Limited who acts on behalf of the Insurer. Registered in England and Wales No. 02928787. Registered Office: 1 Victoria Street, Bristol Bridge, Bristol, BS1 6AA.

VWFS UK and Abraxas Insurance Administration Services Limited are authorised and regulated by the FCA. Authorisation details can be checked on the Financial Services Register by visiting fca.org.uk. VWFS UK is not part of the same corporate group as MAPFRE and Abraxas Insurance Administration Service Limited.